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FAQ

What are the payment options?

Credit Card payments are available.

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We also accept payment via PayNow.

(Payment via PayNow is to be made within 30 minutes of purchased, otherwise order will be automatically rejected)

When will my item arrive?

We deliver island wide within 3 to 5 working days. 

Strictly no meet ups or self collection.

For She Dazzle collection, it is mainly Pre-order unless stated otherwise. Estimated arrival within 1 - 2 weeks. She Dazzle items cannot be return or exchange.

What is your return policy?

All transactions are final and will not eligible for returns/exchange unless the item received is defective, damaged or incorrect. (Not applicable for She Dazzle collection)


If any, please do provide a video and a picture of the defective item and send it to our email or dm us @awla.sg

Can I cancel / change my order?

Orders that have been made CANNOT be cancelled or changed. Please review your shopping cart before submitting an order.

TAKE NOTE

  • The size specifications of every product is written in the description. Once the transaction is made, it will be considered that you have read and chosen the size based on the size specification written. If the size you have chosen does not fit, it will not be our responsibility

  • Due to the many variations in monitors and browsers, colors may appear different on different monitors and may not be 100% exact to the real product

  • There is a manufacturing tolerance of ± 5% from the size description

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